Tip In cases where no TV stations can be received, tune to a local AM or FM station for weather alerts.
More
Detailed Overview of DTV Calls (United States)
Download DTV Call Type Details
CONSUMERS COMPLAINING ABOUT NOT RECEIVING AREA BROADCAST SIGNALS
| Call Type |
Percentage (%) |
| Problem receiving a specific channel/station or Call Sign |
15.86 |
| Problem with channel or call sign |
0.11 |
| Sub-Percentages |
15.97 |
CONSUMERS WHO HAD INITIAL DIFFICULTY WITH THEIR CONVERTER BOXES
| Call Type |
Percentage (%) |
| Setting up converter boxes was too hard |
5.14 |
| Their converter box "didn't work" |
4.15 |
| They didn't understand the instructions for the digital set or the converter box |
6.07 |
| They had to scan or rescan the converter box to get stations |
5.31 |
| Sub-Percentages |
20.67 |
CONSUMERS WHO HAD PROBLEMS WITH THE CONVERTER BOX COUPON PROGRAM
| Call Type |
Percentage (%) |
| Coupon ordered from NTIA and hasn't arrived |
0.65 |
| Coupon ordered from NTIA and hasn't arrived/expired |
15.25 |
| Failed to request a coupon |
13.03 |
| The retail stores were out of boxes |
0.25 |
| Sub-Percentages |
29.18 |
CONSUMERS WHO HAD RECEPTION AND TECHNICAL PROBLEMS
| Call Type |
Percentage (%) |
| Problem receiving ANY channels or Call Signs |
4.12 |
| Their antenna didn't work or they have no antenna or their antenna wasn't connected |
4.53 |
| Weak or spotty signal |
10.81 |
| Sub-Percentages |
19.46 |
CONSUMERS WHO WERE AWARE BUT DID NOT ACT
| Call Type |
Percentage (%) |
| They forgot to upgrade |
0.64 |
| They needed help to upgrade and were unable to attain assistance |
4.02 |
| They relied on another member of their household to upgrade |
0.33 |
| They waited too long to buy or set up a digital set or a converter box |
2.29 |
| They were out of town or too busy or knew they could do it later |
0.30 |
| Sub-Percentages |
7.58 |
CONSUMERS WHO WERE NOT AWARE OF THE TRANSITION
| Call Type |
Percentage (%) |
| Didn't realize there was a transition in this market today |
0.12 |
| They did not think the stations they watch would switch to digital |
0.54 |
| They didn't realize there was a test in this market today |
0.06 |
| They were not aware of the switch to DTV |
1.53 |
| They were unaware of the correct transition date |
0.94 |
| Sub-Percentages |
3.19 |
OTHER PROBLEMS
| Call Type |
Percentage (%) |
| Satellite subscribers - lack of local stations |
0.44 |
| They thought all their sets were hooked up to cable or satellite |
1.47 |
| They were waiting for cable or satellite installation |
0.51 |
| Wanted DTV consumer information sent to them |
1.54 |
| Sub-Percentages |
3.96 |